No Show Policy

We have put a policy on cancellation of appointment/no-show. This policy has been established in order to provide the highest level of service to my clients. By providing us notice of a cancellation, we may be able to accommodate other clients with your appointment slot. When you do not show up for a scheduled appointment, it creates an unused appointment slot that could have been used for another client. It is very important that you inform us at least 24  hours in advance to cancel or reschedule your appointment.

For clients who fail to show up or inform us,

For appointments on report, the report will be email to you. Further queries will be communicated via email. The reschedule appointment with no sending of email, will be charge at $40.

For appointments that material is prepared and cannot be reuse, the fee of the material will be charged according. The reschedule appointment will be charge at $40. 

For onsite appointment, rescheduling of appointment is charge at $60. 

As a courtesy, when time allows, we will send reminder via emails or text message for appointments. If you do not receive any reminder, the above Policy will remain in effect.

We understand there may be times when an unforeseen emergency occurs and you may not be able to keep your scheduled appointment. You may send us a whatsapp, sms or email at anytime.